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Chatbot: Spinning Wheel Appears Continuously When Clicked On The Chat Client (Doc ID 2668146.1)

Last updated on MAY 15, 2020

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When clicking on the Chat window it is spinning continuously without any response.

ODA Version - 20.03-2003171830.dd3b07346d
Skill template Version - 1.0

The issue can be reproduced at will with the following steps:
1. Configure the chatbot as per the given <Document 2617925.1>.
2. Click on the Chatbot tile.
3. Spinning wheel appearing.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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