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ASSIGNED PROSPECT MISSING ON RESOURCE ASSIGNMENT PAGE WHEN NAME DISPLAY IS USED (Doc ID 2668445.1)

Last updated on MAY 11, 2020

Applies to:

PeopleSoft Enterprise CS Contributor Relations - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

As noticed on our Campus solutions 9.2 database ,
when working in the Contributor Relations (CR) Resource Assignment page AV_RSRC_ASGN_INQ2
the Assigned Prospect name column is missing when the Name Display feature is turned on in the Contributor Relations Install page

The issue can be reproduced at will with the following steps:

1. Setup the Name Display feature for CR
(Set Up SACR > Product Related > Contributor Relations > Common Definitions > Name Display Type Setup)

2. Turn on this Name Display on the CR Installation Table
(Setup SACR > Install > Contributor Relations Install) and save

3. Navigate to
Contributor Relations > Prospect Management > Prospect Resources > Resource Assignment (Page: AV_RSRC_ASGN_INQ)
NOTE: The Assigned Prospect field is not available to filter on.
Click search.

4. The search opens the Resource Filter page, AV_RSRC_ASGN_INQ2
NOTE: the Assigned Prospect field is NOT displayed on the resource filter page

5. Turn Name Display OFF on the CR Installion page
(Setup SACR > Install > Contributor Relations Install)
Save.

6. Navigate to
Contributor Relations > Prospect Management > Prospect Resources > Resource Assignment (Page: AV_RSRC_ASGN_INQ)
NOTE: The Assigned Prospect field is not available to filter on.
Click search.

7. This will open the Resource Filter page, AV_RSRC_ASGN_INQ2
NOTE: The Assigned Prospect field is displayed on the resource filter page

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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