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EAP: User is Unable To Record a Payment For a Voucher as Payment Schedule is Greyed Out (Doc ID 2670090.1)

Last updated on MAY 15, 2020

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

User is unable to record the payment for a Voucher. The Payment Status of the Payment Schedule shown on the Related Documents tab is 'Requested for Payment'.

Steps:
------------
1) Create a Voucher.
2) Post the Voucher.


Expected result:
---------------------
Regular payment schedule status should be Not Selected for Payment and thus available for recording the payment.

Actual result:
-----------------
Status is 'Requested for Payment' and thus cannot record the payment.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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