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Unable To Use Ampersand Without Having To Insert A Space Before And After In Total Rewards Setup (Doc ID 2670441.1)

Last updated on MAY 20, 2020

Applies to:

PeopleSoft Enterprise HCM eCompensation - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Total Reward Item Description cannot display '&' without a spacing before and after in Total Rewards Setup (example AD & D cannot be displayed as AD&D)

The issue can be reproduced with the following steps:
1) Navigate to Setup HCM > Product Related > Compensation > Total Rewards > Define Reward Item
2) Search for Reward Item >Reward Item ID ADD_INS
3) Name and Description shows AD&D Insurance
4) Navigate to Define Template and click on Preview Fluid Statement > Life and Disability
5) Observe that total rewards shows ADD Insurance instead of AD&D 
6) Navigate back to Reward Item add space before and after ampersand so the Reward Item shows as AD & D and Save.
7) Navigate to Define Template and click on Preview Fluid Statement > Life and Disability
8) Observe that total rewards now shows as AD & D Insurance 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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