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ETL92: Error When Clicking On Detail Record For Reported Time In Approvals (Doc ID 2671429.1)

Last updated on MAY 19, 2020

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

It appears when approving time if the approver clicks on a record to see the detail then clicks on the detail record the following error is triggered on punch records only. If the reported time record has a TRC code it is able to bring those up.

Error:
Fetching array element 7: index is not in range 1 to 6.
EOAW_APPROVAL_MM_FL.awCore.txnConfig.data.OnExecute Name:getAppRecWithoutThread PCPC:24408 Statement:319
Called from:EOAW_APPROVAL_MM_FL.linePanel.data.OnExecute Name:initAppTxndata Statement:11
Called from:EOAW_APPROVAL_MM_FL.linePanel.control.OnExecute Name:viewLinePage Statement:13
Called from:EOAW_APPROVAL_MM_FL.headerPanel.control.OnExecute Name:FCRowClick Statement:188
Called from:EOAW_APPROVAL_MM_FL.mainControl.OnExecute Name:HPLineRowClick Statement:125
Called from:EOAWMA_MAIN_FL.GBL
While fetching the value of an array element, the index was not within the length of the array.

Steps to Recreate:
1. Go to MSS
2. Click on Approvals tile
3. Click on Reported Time
4. When screen comes up click on the detail record. Note: above error is triggered. User states this only occurs on punch time records. Not records with a TRC, they work correctly.


Issue is specific to MSSQL server environment.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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