E-FLUID: Fluid Header Back Button Shows as "Back" On New Window and Goes Nowhere. (Doc ID 2671690.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

Issue with Fluid Header Back button in the new window when there are two or more history items, but it is not taking the user anywhere after reaching first item in the history on new window.

The issue can be reproduced at will with the following steps:

1. Login PIA.
2. Click on any tile on the homepage and land on a page.
3. Click on 'New Window' link at the right top.
4. A new tab opened up -- There is no back button available at top left.
5. Click on Navbar and select any icon/tile(content reference) listed there e.g. Approvals. The respective page opens up. -- Back button comes up at left top.
6. Click on Navbar > Navigator > Navigate through and click on any page. The respective page opens up. -- Back button continues to remain at left top but with a new reference.
7. Click on Back button once -- it will take you to the page on Point 5.
8. Now the Back button just says 'Back'. If you click on it, nothing happens.

Due to this issue, users cannot use back button on new window.

Changes

Cause

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