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Error–The Incoming Username Token Must Contain Password if the Password Option Is Set to Be SendPlainText. (10420,900) When Trying to Send Document for Sign Contract With Docusign. (Doc ID 2672536.1)

Last updated on OCTOBER 15, 2021

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Below Error message shows up  when trying to send supplier contract document for signing with Docusign

The incoming Username token must contain password if the password option is set to be SendPlainText. (10420,900)

Steps to reproduce the issue:
1. Setup docusign
2. Send document for signing from Document Management page(Supplier Contracts-->Create Contracts and Documents-->Document Management)
3. Error


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