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E-PIA: Transfer To Fluid Homepage From A Classic Page Gives Javascript Error In IE Browser Intermittently With Error: 'removeEventListener' of undefined or null reference (Doc ID 2673091.1)

Last updated on SEPTEMBER 15, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.


IE/EDGE browser is giving javascript error intermittently while transferring from a classic page to fluid homepage.

This issue can be replicated by following below steps:

1. Open Application Designer.
2. Open USER_ROLES page.
3. Open View Record Peoplecode for the Test Rule button on the page.

Comment these lines at the bottom

<*If &tested = False Then
 &warn = MessageBox(36, "Notice", 48, 139, "MESSAGE NOT FOUND");
 If &warn <> 7 Then
If &warn <> 7 Then
 DoModal(Panel.ROLEDYNUSRTEST_SBP, MsgGetText(48, 140, "MESSAGE NOT FOUND"),
100, 50);

Add the below lines at the bottom.

&transferUrl = GenerateScriptContentURL(%Portal, %Node, Record.WEBLIB_PTBR,
Field.ISCRIPT1, "FieldFormula", "IScript_StartPage");
ViewURL(&transferUrl, False);

4. Open the PIA url in IE. Clear the browser level cache.

5. Navigate to Peopletools -> Security user profiles.
6. Open any User profile. Select the Roles tab and click on Test Rule button.

As per the code written this will redirect to fluid homepage. Sometimes when we click on the button we see below error in the IE browser

custom javascript error Unable to get property
'removeEventListener' of undefined or null reference.


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