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EGL9.2: Worklist Data Does Not Line Up Correctly When User Access Through 'Go To Journal Entry Page'. (Doc ID 2674368.1)

Last updated on JULY 07, 2020

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.57 to 8.58 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When the approver accesses journal for approval from Worklist > Worklist, the journal display misaligned grid header and lines.
Though there is inconsistency depending on the browser used, issue is reproduced in Chrome and Internet Explorer browsers.

Steps to replicate:

Test 1 - Using Chrome browser
 
1.  Log in as Requester (GLA2).  Create and Edit a journal, then submit for approval.
2.  Log in as Approver (GLS2).  Navigate to Worklist > Worklist and click the journal submitted for approval.
3.  Click 'Go to Journal Entry Page' link.
    Notice the misalignment of grid header and lines, plus it does not seem to display the entire section.
4.  Move out of the page by clicking the Header tab.
    Then, go back to Lines tab.  
    Notice that the issue has been corrected.
 
Test 2 - Using Internet Explorer browser

1.  Log in as Approver (GLS2).  Navigate to Worklist > Worklist and click the journal submitted for approval.
2.  Click 'Go to Journal Entry Page' link.
    Similar to result when using Chrome browser, notice the misalignment of grid header and lines, plus it does not seem to display the entire section.
4.  Again, move out of the page by clicking the Header tab.
    Then, go back to Lines tab.  
    Notice that the issue has been corrected.

Replication document can be accessed here.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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