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ELM 9.2: In a Multilingual Environment from Maintain Course Page when Creating a New Course and Entering the Description Field with Apostrophe Followed by Text Including "and" or "et", the Users' Session is Terminated (Doc ID 2674805.1)

Last updated on JUNE 03, 2020

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In a Multilingual environment from Maintain Course Page when creating a new Course and entering the Description field with possessive apostrophe followed by text including "and" or "et" (French word for 'and'), the Users' session is terminated and returned to the log off page.

For Example:
  1) Course Description: The organizations' goals and objectives  
  2) Course Description: The organizations' et goals and objectives
  3) Course Description: The organizations' and goals and objectives


ERROR

{Session Terminating to Logoff page}


Steps to Replicate Issue:
1. Log in as Learning Environment Administrator
2. Navigate to Enterprise Learning > Catalog > Maintain Courses > {click} Add a new value tab
3. Enter the required fields and in the Description field enter ---> The organizations' goals and objectives  

4. Then, enter other required fields and click save 



Changes

 Cause was not determined.

 Not able to reproduce the issue in Oracle's Demo environments. 

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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