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Problems Seeing "MIS CONDICIONES ACADEMICAS" Report In PDF Using Mozilla Firefox Browser [Español] (Doc ID 2677148.1)

Last updated on JUNE 04, 2020

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 Español version, Campus Self Service,

ACTUAL BEHAVIOR
---------------
Academic Advisement Report does not get generated in Firefox.

EXPECTED BEHAVIOR
-----------------------
Expect the PDF to be created and displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to self service as a student.
2. Navigate to Student Center > My Academic Requirements.
3. Once the interactive report displays, click View Report as PDF.
4. Works on Chrome and IE but does not produce the report in Firefox.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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