EEX 9.2 : Expense Transactions Not Routing to Alternate Approver, If Same User is Submitter/Requester
(Doc ID 2677423.1)
Last updated on NOVEMBER 10, 2021
Applies to:
PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Expense Transactions Not Routing to Alternate User, if same person is Submitter/Requester.
Steps:
1. Setup User A as an alternate user for approval User B (Manager/Auditor).
2. User A submits an any Expense Transaction for approval.
- Expense Transaction Routed to User B for approval, instead of routing to an active user for approval , as the alternate user was setup because User B was not available(leave/inactive).
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |