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E-PIA: PIA Cache on LoadBalancer Outside PIA Tiers Generates Random Issues (Doc ID 2680072.1)

Last updated on JUNE 12, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms


Prompt tables are loading incorrect values. They may show invalid data or data that doesn't even correspond to the lookup button.

For example: when the prompt for Account in Voucher Distribution is clicked, it opens Attachment page.

Cause

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In this Document
Symptoms
Cause
Solution


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