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ECM: Performance Issue on Book to Bank Reconciliation GL Adjustments Page (Doc ID 2680194.1)

Last updated on SEPTEMBER 03, 2020

Applies to:

PeopleSoft Enterprise FIN Cash Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Performance issue is being experienced when opening Book to Bank Reconciliation GL Adjustments page.


STEPS

1.  Navigate to Banking > Reconcile Statements > Book to Bank Reconciliation
2.  Enter Search parameters
3.  Click Search
4.  On one of the results, click the icon under Details column
5.  Click on GL Adjustments.  The page takes about 1 minute and 30 seconds to show results and some times times out
6.  Click OK and the page keeps buffering for more than 3 minutes and some times times out


Cause

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In this Document
Symptoms
Cause
Solution
References


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