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EAP: Rule Match Exception Can be Bypassed by Changing Match Status to Dispute and Then to Not Applicable (Doc ID 2680744.1)

Last updated on SEPTEMBER 21, 2020

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

A Voucher with a Match Exceptions can be 'Overridden' by updating the Match Status on the Voucher from Exception to "Match Dispute" to "Not Applicable".

This is an issue for vouchers with System Rule exceptions. These exceptions cannot be overridden on Match Workbench, but can be indirectly overridden by
following above steps.

As documented in Payables PeopleBook > Running the Matching Process > Managing Matches and Match Exceptions - Match Dispute: Places the entire voucher on hold. No further match processing is done on these vouchers until you change the match status to Override or To Be Matched.


STEPS:

  1. Ensure Matching is enabled on PO BU
    2. Create PO and Dispatch
    3. Create AP Voucher from above PO
    4. Change Amount/Quantity on Voucher to be greater than PO
    5. Run Voucher Match
    6. Voucher goes into Exception
    7. Open Voucher and change Match Status to Match Dispute on the Attributes page
    8. Go back to Voucher and change Match Status to Not Applicable
    9. The Voucher saves successfully

    Refer test case attached.

NOTE: In the document above user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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