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An Error "Cannot locate file (10420, 336)" occurs when Clicking the Preview PDF button on Send To Contracts Page (Doc ID 2681164.1)

Last updated on JUNE 16, 2020

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


An error occurs when clicking the Preview PDF button on Send To Contracts Page

The issue can be reproduced at will with the following steps:
Setup :
1. Navigate : PeopleTools > Utilities > Administration > URLs
Create URL for SFTP
2. Navigate : Setup Financials/Supply Chain > Common Definitions > File Attachments > Administer File Attachments
Add the URL server for SFTP
Active Server is DB Server
There are no subdirectories for the contract components
3. Navigate : Supplier Contracts > Supplier Contracts Setup > Installation Options > Supplier Contract Management
Click Verify Setup
Rending .pdf is available
Override the Default Attachment Server as SFTP server for Supplier Contract

Transaction:
1. Navigate : Supplier Contracts > Create Contracts and Documents> Contract Entry
2. Create supplier contract
Enter Supplier
Enter an item
Save
3. Click Add a Document
Select the Configurator ID
Enter Description and click Create Document
Answer the questions and click Finish
4. Click Send to Contacts button
Click Preview PDF
Issue 1 : Getting an Error

Changes

 Not Applicable

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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