My Oracle Support Banner

Authorization Error Message In Onboarding When Accessing Acknowledgement Step (Doc ID 2681691.1)

Last updated on JUNE 21, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an employees tries to enter an Acknowledgment step during Onboarding, they get an authorization error.

ERROR
-----------------------
You do not have access to this action item.


The issue can be reproduced at will with the following steps:
1. Try to view Acknowledgement step of onboarding activity guide.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.