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Third Party IBM TWS 9.4 FP6 Scheduler Not Connecting To App Server On JSL Port (Doc ID 2682178.1)

Last updated on SEPTEMBER 13, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

(Disclaimer: IBM TWS is a third party product not delivered or supported by ORACLE support. This knowledge article is provided as a courtesy to other sites that may also be using this product in conjunction with ORACLE products. If support is needed to troubleshoot an IBM TWS scheduler issue, please open a support ticket with IBM TWS regarding problems with the IBM TWS product.)

IBM TWS third party scheduler fails to connect to Psoft environment. No messages or errors showing in PeopleSoft Application Server logs for any related failure indicating the failure is happening prior to a connection attempt with the Application Server.
 
Errors from TWS log:
---------------
...

2020-06-08 10:26:06.348-04:00 IBM TWS4PS psagent my.servername.com IP E
EWN0070E The connection to the server "<HOSTNAME>:PORT" for user "USERNAME" has fa
iled.

2020-06-08 10:26:06.363-04:00 IBM TWS4PS psagent my.servername.com IP E
EWN0118I PeopleSoft ,message : DOWNbea.jolt.ServiceException: Invalid Session.

2020-06-08 10:26:06.363-04:00 IBM TWS4PS psagent my.servername.com IP E
EWN0104E The method failed to submit and monitor the PeopleSoft process to compl
etion due to a connection failure.
 

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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