My Oracle Support Banner

EEX 9.2: Expense Type Description Link Changes Value to DETAILS after Budget Check Options Is Cancelled in Expense Report Approval Page (TE_SHEET_LINES) (Doc ID 2682215.1)

Last updated on JUNE 19, 2020

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 

After a systems upgrade to PeopleSoft Enterprise FSCM 9.2 Image #33, the Expenses Approvals Team has detected an issue when trying to approve submitted Expense Report transactions. It seems that at the Expense Report Line level, the Expense Type column will no longer display the proper description values as a link, but rather the word 'Details' instead, after the Budget Options link is clicked, and at the Commitment Control pop up window the User clicks on the OK or CANCEL buttons to return to the Expense Report Approval page (TE_SHEET_LINES).

This was working fine with PeopleSoft Enterprise FSCM 9.2 Image #19, and it is working fine with Travel Authorization transactions.

REPLICATION STEPS:

    1.- Log into the FSCM Online Application as an Expenses Approver
    2.- Navigate to: Manager Self-Service > Travel and Expense Center > Approvals > Approve Transactions
    3.- At the Expenses Approval console, find a submitted Expense Report transaction, and open it
    4.- At the 'Approve Expense Report - Expense Report Summary' page (Page TE_SHEET_LINES), confirm that in the Expense Line Items section, all Expense Report Lines have the proper value link in the Expense Type column
    5.- Click on the 'Budget Options' link
    6.- Confirm the system pops up a new window for Commitment Control
    7.- Click on the CANCEL button
    8.- The User is brought back to the 'Approve Expense Report - Expense Report Summary' page (Page TE_SHEET_LINES)
    9.- Check again the Expense Line Items section again, and confirm that for all Expense Report Lines, (except the very first one), the Expense Type column is displaying a value link of 'Details' instead of the proper description displayed previously

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps PDF Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

Expense Report Approver Users are unable to properly review the submitted Expense Report transaction, as the Expense Type description is confusing, and not correct. This delays approvals, and potential Employee/Supplier reimbursements.

The 'Approve Expense Report - Expense Report Summary' page (Page TE_SHEET_LINES) should display at all times the proper description value link for the Expense Type column on all listed Expense Report Lines.

 

NOTE: In the images/screenshots/examples mentioned and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.