Total Cost on Fluid Enrollment Page for Canadian Employee Not Equal to Before Tax Plus After Tax Cost Minus Credits, if Any (Doc ID 2683627.1)

Last updated on FEBRUARY 28, 2023

Applies to:

Symptoms

On the Fluid Self Service Benefits Enrollment Summary for all Health Benefits, the Pay Period Cost equals the Before Tax Cost plus the After Tax Cost shown on the enrollment page itself when there are no credits involved. The Pay Period Cost on the enrollment page itself, however, is greater than that total. The information page accessed by the small “i” button for each Plan matches the Enrollment Summary.


Steps to reproduce the issue:

     1. Navigate to Employee Self Service > Benefit Details tile > Benefits Enrollment tile.
     2. Select the Medical card.
     3. Compare the Pay Period Cost to the Before Tax and/or After Tax Costs shown.

Changes

Cause

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