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EPO: Putting PO On Hold Is Not Creating Information Request For Buyer (Doc ID 2685504.1)

Last updated on JUNE 29, 2020

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When putting a PO approval on Hold, the Information Request is not created as it did in older PUM Images.

Steps
1. Create a PO. The PO is pending approval.
2. Sign in as approver.
3. Go to worklist and open the PO.
4. Select the PO line and hit the hold button.
5. Add a comment and submit the request.
6. The approval is on hold. The expectation is to also have a Request Information added.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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