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E-CA: Running PUM Image Update Change Package, Change Assistant Step "Compare Reports (8.57 And Above )" Stalls on Portal Registry Structures Compare (Doc ID 2685753.1)

Last updated on SEPTEMBER 16, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.


When applying an application PUM Image update change package, the Change Assistant Step, "Running CP compare reports (8.57 and above )", fails.

The compare process runs for many objects are compared and then it failed at 'Portal Registry Structures Application Upgrade Compare'

The issue can be reproduced at will with the following steps:
1. Apply an application PUM Image update change package
2. Run Change Assistant step:  "Running CP compare reports (8.57 and above)"
3. Observe the step fail in Change Assitant.


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