E-CLOUD: "This site can't be reached" / "ERR_CONNECTION_REFUSED" When Attempting to Access a PeopleSoft Environment Provisioned Through the Oracle Cloud Infrastructure Marketplace.
(Doc ID 2686236.1)
Last updated on JULY 03, 2020
Applies to:PeopleSoft Cloud Manager - Version 09 and later
Information in this document applies to any platform.
Unable to connect to a new PeopleSoft environment provisioned on Oracle Cloud Infrastructure via the Marketplace. The following errors occur in the user's web browser:
"This site can't be reached"
The issue can be reproduced at will with the following steps:
- Set up OCI instance.
- Provision the PeopleSoft environment using the Cloud Marketplace image with improperly formatted passwords set in the "CLOUD-INIT SCRIPT" field.
- Attempt to connect to the PeopleSoft PIA site.
- Error occurs.
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