My Oracle Support Banner

Assign Awards to Students Item Type Row Grayed Out/Read Only Preventing Further Updates (Doc ID 2686418.1)

Last updated on MAY 18, 2022

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On Assign Awards to Students, a particular item type row is grayed out - indicating it is display only or read only - preventing the user from making any further adjustments to the item type.

This issue will typically be specific to just one student, and even other item types on that student's package display normally and are able to be updated.

The issue can be reproduced with the following steps:

  1. Navigate to Financial Aid > Awards > Award Processing > Assign Awards to a Student > Student Aid Package and choose the Emplid.
  2. Note the item type row (or more than one) where the action box, and also the offered and accepted fields, are not available for data entry - in contrast with other item type rows where the user can enter information.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.