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Assign Awards to Students Item Type Row Grayed Out and not Updateable (Doc ID 2686418.1)

Last updated on JULY 07, 2020

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On Assign Awards to Students, a particular item type row is display only - grayed out - preventing the user from making any further adjustments to the item type.

This issue will typically be specific to just one student, and other item types on the student's package display as normal and are updateable.

Cause

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In this Document
Symptoms
Cause
Solution


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