E-DPK: Installing HCM PUM 34 Failed with "... [FATAL] [INS-35955] The Database software home (/software/psoft/db/oracle-server/19.3.0.0) is already registered in the central inventory. This tool can only be used in a non-registered Database home... "
(Doc ID 2686533.1)
Last updated on JULY 07, 2024
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.58 and laterInformation in this document applies to any platform.
Symptoms
When attempting to setup HCM PUM 34, the following failure occurred:
2020-06-26 12:07:30 +0000 Puppet Debug: Oracle 19c clone command su - oracle2 -c "/software/psoft/db/oracle-server/19.3.0.0/runInstaller -silent -waitforcompletion -nowait -responseFile /software/psoft/db/oracle-server/19.3.0.0/server_install.rsp -ignorePrereq "
2020-06-26 12:07:39 +0000 Puppet Debug: Cloning of oracle Home done. out_str:Launching Oracle Database Setup Wizard...
[FATAL] [INS-35955] The Database software home (/software/psoft/db/oracle-server/19.3.0.0) is already registered in the central inventory. This tool can only be used in a non-registered Database home.
ACTION: Choose a different location as Oracle home.
error_str:
2020-06-26 12:07:39 +0000 Puppet Debug: Oracle 19c inventory.xml /opt/oracle/psft/db/oraInventory/ContentsXML/inventory.xml is validated for Oracle 19c Installation
2020-06-26 12:07:39 +0000 Puppet Debug: Oracle 19c ora_inst_root file = /opt/oracle/psft/db/oraInventory/orainstRoot.sh is run successfully
The issue can be reproduced at will with the following steps:
1. Download HCM PUM 34 Native OS for Linux
2. Perform the DPK setup
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |