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E-DPK: Installing HCM PUM 34 Failed with "... [FATAL] [INS-35955] The Database software home (/software/psoft/db/oracle-server/19.3.0.0) is already registered in the central inventory. This tool can only be used in a non-registered Database home... " (Doc ID 2686533.1)

Last updated on JULY 05, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

When attempting to setup HCM PUM 34, the following failure occurred:

2020-06-26 12:07:30 +0000 Puppet Debug: Oracle 19c clone command su - oracle2 -c "/software/psoft/db/oracle-server/19.3.0.0/runInstaller -silent -waitforcompletion -nowait -responseFile /software/psoft/db/oracle-server/19.3.0.0/server_install.rsp -ignorePrereq "
2020-06-26 12:07:39 +0000 Puppet Debug: Cloning of oracle Home done. out_str:Launching Oracle Database Setup Wizard...

[FATAL] [INS-35955] The Database software home (/software/psoft/db/oracle-server/19.3.0.0) is already registered in the central inventory. This tool can only be used in a non-registered Database home.
  ACTION: Choose a different location as Oracle home.
  error_str:
2020-06-26 12:07:39 +0000 Puppet Debug: Oracle 19c inventory.xml /opt/oracle/psft/db/oraInventory/ContentsXML/inventory.xml is validated for Oracle 19c Installation
2020-06-26 12:07:39 +0000 Puppet Debug: Oracle 19c ora_inst_root file = /opt/oracle/psft/db/oraInventory/orainstRoot.sh is run successfully

The issue can be reproduced at will with the following steps:
1. Download HCM PUM 34 Native OS for Linux
2. Perform the DPK setup

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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