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E-PORTAL: Unable To Connect Punchout Vendor Site Using Chrome And Firefox Browser And Getting The Error - "xxxx.com Refused To Connect" (Doc ID 2687277.1)

Last updated on AUGUST 04, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

Unable to connect Punchout Vendor site using Chrome and Firefox browsers. But able to connect using IE browser. Getting the error message: "xxxx.com refused to connect" in browser also noticed below error message in browser console. Vendor URL details are updated in the Web profile Authorized site and enabled the Framable check box.

The issue can be reproduced at will with the following steps:

1. Login to PIA using Chrome Browser
2. Go to Punchout Site
3. Click on Vendor/Supplier link and getting below error
4. "xxxx.com refused to connect"
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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