EPY: CAN- Tax Exemption Is Set to Basic When New Employment Instance Added and a Future Dated Termination Exists (Doc ID 2687569.1)

Last updated on APRIL 15, 2024

Applies to:

Symptoms

Canada Payroll - Multiple Job functionality.

An Employee's Canadian Income Tax data is not moving the current values forward in the Canada Income Tax Data when the Net Claim amount is greater than the basic exemption for Canada and a future dated termination exists for the employee.
The customer would expect the current value to be moved forward, even if there is a future dated termination row.  If no termination row exists, the row is moved forward. 

The issue can be reproduced at will with the following steps:
1. Hire Employee
2. Enter a future dated Termination as this is a temporary position
3. Update the Net Claim amount to be greater than the Basic Personal Exemption for Canada on the current row
4. Enter a new Employment Instance for the Employee
5. Review the Canadian Income Tax Data and note that the Net Claim amount is now set back to the basic exemption, not the higher value

Changes

 The Employee's first Job has a future dated termination row.

The Employee has a new employment instance (or Job) created which instigates an update to the Canadian Income Tax Data.

Cause

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