My Oracle Support Banner

EAP: Error (7400,73) Received While Changing the Withholding Schedule Due Date or Clicking the `Express Payment' link on the Payment page. (Doc ID 2688142.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Error while changing the Withholding Schedule due Date or Clicking the `Express Payment¿ link on the Payment page.  Issue is happening for the Overridden Withhold Basis Amount on the Voucher
after clicking the `Withholding' Link.


Setup:
1. Withholding Entity Enabled at Voucher Posting
2. Misc Setup has only Apply Net - Enabled
3. Withholding Rule defined

Steps:
1. Create Voucher for Withholding Supplier
      - Click Withholding link on the Invoice Information page
      - Change 'Withholding Basis Amount Override' on the Withholding Information Page

2. Post the Voucher
     - Verify total 2 Payment Schedules are available (1st for Regular Supplier and 2nd for Withholding Supplier)

3. Pay the Regular Supplier Payment Schedule

4. Cancel the Payment ( with Void and Re-issue) and Run Payment Posting
      - Verify New Schedule (Payment Schedule 3) is created for the Regular Supplier again.
        Note: Payment Schedule 1 is Cancelled, Payment Schedule 2 (Withholding Supplier) Not Paid.

5. Again Pay the Regular Supplier Payment Schedule newly created (Payment Schedule 3)
      -  Verify on the Voucher Payment reference is populated

6) Try to Change the Withholding (Payment Schedule 2) Schedule due date and Click Save, below Error occurs
        Error: Changing payment schedule of this withholding voucher  is not allowed. (7400,73)
                 Once the withholding has been calculated for a given voucher, you will not be allowed to change the payment schedule
                 (i.e.add/delete new schedule or change the amount) unless the following is TRUE:
                      - Withholding data has not been withhold posted
                      - None of the schedule is paid.  You must cancel the payment or unrecord the payment schedules (i.e. change the payment action from "Record" to "Schedule" and SAVE the voucher) 
                        before consolidating the payment schedules.
                      - All withholding schedules (if they exist) have been deleted.  Before you delete these schedules, you must FIRST cancel/unrecord the related payments.
                      - Click Ok Button

7) Additionally Checked by Click on the Express Payment Link for the Withholding Payment Schedule (Payment Schedule 2)
                Error: Changing payment schedule of this withholding voucher  is not allowed. (7400,73)
                 Once the withholding has been calculated for a given voucher, you will not be allowed to change the payment schedule
                 (i.e. add/delete new schedule or change the amount) unless the following is TRUE:
                      - Withholding data has not been withhold posted
                      - None of the schedule is paid.  You must cancel the payment or unrecord the payment schedules
                        (i.e. change the payment action from "Record" to "Schedule" and SAVE the voucher) before consolidating the payment schedules.
                      - All withholding schedules (if they exist) have been deleted.  Before you delete these schedules, you must FIRST cancel/unrecord the related payments.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.