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Post To Student Account Looks Like It Works But There Is No Record Of The Post (Doc ID 2688389.1)

Last updated on JULY 10, 2020

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 
In our Campus Solutions database we posted  a  charge on a student account , however the account balance does not reflect the new charges.

No pop up error warning were presented to the user however when we query  PS_QUICK_POST_ERR we find 2 distinct error messages
14816, 11105  ERROR The calling program was unable to complete a call to one of the subprograms.
  Check display information to identify the calling program and the program which was being called.


14816, 12019 A row was not found for SSF_TPSTU_CHDUE. A row is expected when updating the SSF_TP_ORG_AMT

 

Cause

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In this Document
Symptoms
Cause
Solution


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