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EBI: Credit Invoice Going To Tax Error With No Description After Vertex Setup Disabled For Invoice BU When The Original Invoice Tax Is Calculated Using Vertex (Doc ID 2689106.1)

Last updated on JULY 09, 2020

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Credit Invoice going to Tax Error with no description after vertex is disabled for the Invoice Business Unit. The original invoice has been created when vertex setup was not disabled, so the Tax was calculated using Vertex. When Credit/Rebill invoice is created for that Business Unit, Credit Invoice goes to Tax error without any description as Original invoice has calculated Tax on it. How to create a a credit invoice without turning on the vertex configuration for that Business Unit. 


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