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EPY: Multiple Arrears Pay Back Deductions For The Same Arrears Balance is Being Taken on Multiple Off-Cycle Cheques (Doc ID 2691591.1)

Last updated on JULY 16, 2020

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Multiple Arrears Pay Back Deductions for the Same Arrears Balance is being taken on multiple off-cycle cheques for the same employee.

In a recent payroll cycle and earnings code was used which has a corresponding deduction payback code. When the paycheques confirmed, the earnings code created a deduction arrears. This arrears amount was taken on the next paycheque in its entirety on the off-cycle in which the arrears was relieved. Another off-cycle cheque was processed which also reduced the arrears to the extent of available funds. To summarize, the arrears balance was relieved on two separate payments. When the arrears pay back amounts are summed on those two paychecks, the sum exceeded the arrears balance.

To summarize, the arrears balance was relieved on two separate payments. When the arrears pay back amounts are summed on those two paychecks, the sum should not exceed the arrears balance.

The issue can be reproduced with the following steps:
1. Process an earnings amount on an on-cycle that has a payback deductions associated to it
2. Create an off-cycle paysheet on the next pay period that processes the deduction amount that is in the arrears balance
3. Create another off-cycle paycheque for the same employee on the same pay period and process an deduction amount for the payback deduction to reduce net pay.
4. Run a payroll calculation for the off-cycle cheques



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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