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When Enrollment Statement Controls Are Configured for the Investment Section ro "Hide if no allocations" for Life Events, the Investment Section Still Displays on the Enrollment Preview (Doc ID 2691705.1)

Last updated on AUGUST 04, 2020

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Investment Section of the eBenefits Enrollment Statement Controls for a Life Event is configured to show "Hide when no allocations"; however, in the on-line Enrollment Preview for that Life Event, this section still displays with the message "You have no allocations." It works properly on the Print View of the Preview.

Steps to reproduce the issue:

     1. Set the Investment Section of the eBenefits Enrollment Statement Controls for a Life Event to "Hide when no allocations" (Navigation: Set Up HCM > Product Related > eBenefits > Enrollment Statement Controls).
     2. Employee creates that Life Event (Navigation: Employee Self Service > Benefits Details tile > Life Events, Benefits Enrollment).
     3. Employee reaches Benefits Enrollment and clicks the Review Enrollment button.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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