View Generated Communication Showing Error Creating Directory
(Doc ID 2693882.1)
Last updated on JULY 29, 2020
Applies to:PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.
When admissions staff goes to view a generated admissions letter (CommGen), the following intermittent error is displayed.
Error creating directory : A file or directory in the path name does not exist.
Steps to reproduce
- Navigate to Campus Community - Communications - Person Communications- Communication Management
- Search for a user with a known communication.
- Select a communication and click the View Communication Link
- Click the View button an receive the error occasionally. Click Ok on the error and click View again and it works.
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