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Loan Origination Reject Code 039, Incorrect Award Amount (Doc ID 2693900.1)

Last updated on JANUARY 25, 2024

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

After running DLOUT to process Direct Loans with COD, some records - either at the loan validation stage or after the records come back from COD after running the CODIN process - end up on Hold with a Rejected Orig action, and the message detail showing code 039, 'Incorrect Award Amount'. In some cases, the code 039 may occur in tandem with code 054, 'disbursement date within 7 days or passed, disbursement release indicator set to "false"'.

The issue will typically only affect a certain group of students, not all students.

The issue can be reproduced at will with the following steps:

  1. Run DLOUT
  2. Run CODIN
  3. Navigate to Financial Aid > Loans > Direct Lending Management > View Loan Processing Actions > Direct Loan Orig Actions. Actions tab.
  4. Click 'msg' link on row with description 'Rejected Orig'

Cause

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In this Document
Symptoms
Cause
Solution


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