Loan Origination Reject Code 039, Incorrect Award Amount
(Doc ID 2693900.1)
Last updated on AUGUST 03, 2020
Applies to:PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.
After running DLOUT to process Direct Loans with COD, some records - either at the loan validation stage or after the records come back from COD after running the CODIN process - end up on Hold with a Rejected Orig action, and the message detail showing code 039, 'Incorrect Award Amount'. In some cases, the code 039 may occur in tandem with code 054, 'disbursement date within 7 days or passed, disbursement release indicator set to "false"'.
The issue will typically only affect a certain group of students, not all students.
The issue can be reproduced at will with the following steps:
- Run DLOUT
- Run CODIN
- Navigate to Financial Aid > Loans > Direct Lending Management > View Loan Processing Actions > Direct Loan Orig Actions. Actions tab.
- Click 'msg' link on row with description 'Rejected Orig'
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