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Steps to Undisburse in Financial Aid when Item Type not Posted in Student Financials (Doc ID 2694263.1)

Last updated on JULY 24, 2020

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


In some cases, an item type might have been disbursed on the Financial Aid (FA) side, but for whatever reason(s) posting never occurred on the Student Financials (SF) side. Rather than trying to figure out how to get the item type to post, the preferred option may be to start the process over from the beginning. What are the correct steps to "reset" the item type in FA, with all amounts including the disbursed amount set back to 0?



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