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E-CRM/MCF: ERMS RB_MAIL_READ Process Fails With Error: "Invalid language lode for this email (162,1604)" (Doc ID 2696023.1)

Last updated on FEBRUARY 15, 2021

Applies to:

PeopleSoft Enterprise CRM Multichannel Communications - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Scenario 1:
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Sample Environment:
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PeopleTools 8.57.14
CRM 9.2
MicroSoft Azure EWS mailbox

Issue:
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Using Azure EWS mailbox to process incoming emails. Tools Sample page connection test is successful, but the mail read RB_MAIL_READ AE process abends with the following error

Error:
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Cause

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In this Document
Symptoms
Cause
Solution
References


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