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POI (Non-Employee) Submits Approval Of EPerformance Document And Document Does Not Route To Manager who is an Employee (Doc ID 2696423.1)

Last updated on AUGUST 06, 2020

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When a Person of Interest (POI) submits Approval of ePerformance document, the document does not route to the proper Manager who is an Employee.

Steps to reproduce the issue:

1. An Employee of the Company reports to a POI that is a Manager is considered a Non-Employee of the Company but manages some of the Companies employees.

2. The POI Manager reports to an Employee of the Company

3. When POI Manager submits the performance document for approval the AWE process does not route to the POI’s Manager that is an employee. The AWE process says “No Approvers Found” and goes to the Error Step which then routes to ePerformance Administrators.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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