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eBenefits Error: Could not add record DERIVED_BEN_FL for page BEN_EE_NOAUTH_FL. Make sure record exists and does not contain any corrupt data (15, 62) (Doc ID 2697909.1)

Last updated on AUGUST 05, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

We are experiencing an issue in the "Benefit Details" area.  When you click on “Life Events” or “Dependent/Beneficiary Info”, or “View Form 1095-C”, or “Form 1095-C Consent”, the following error is generated:


ERROR
-----------------------

Could not add record DERIVED_BEN_FL for page BEN_EE_NOAUTH_FL. Make sure record exists and does not contain any corrupt data (15, 62)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to Benefits Details
2. Click on “Life Events” or “Dependent/Beneficiary Info”, or “View Form 1095-C”, or “Form 1095-C Consent”.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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