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ELM 9.2: Form Approval Push Notifications Show Incorrect User and/or Incorrect Form Name (Doc ID 2697971.1)

Last updated on AUGUST 06, 2020

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Push notifications for Form approvals show the wrong employee name and/or form name after 2 users have submitted a form for approval.

The issue can be reproduced at will with the following steps:
1. Create a fluid form for updating some type of information for a user (ensure that the form requires approval and that you are configured to receive Push Notifications)
2. Log in as User A and submit a form
3. Log in as yourself and note the push notification in the notification icon. It should state that there is a form (your form name that you created) is awaiting approval and it will have the name of User A
4. Log in as User B and submit a form
5. Log in as yourself and note the push notification in the notification icon. It will state that there is a form is awaiting approval and it will have the name of User A, instead of User B

Cause

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In this Document
Symptoms
Cause
Solution
References


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