My Oracle Support Banner

Fluid Flexible Spending Account (FSA) Tile Shows the Full Annual Pledge Amount Rather than the Per Pay Period Amount (Doc ID 2698248.1)

Last updated on DECEMBER 20, 2022

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.


When the Employee Record number= Benefit Record number, the Flexible Spending Account (FSA) tile's per period amount is showing the correct monthly cost for the employee, however, if the Employee record number = 0 and Benefit Record number = 1 it is showing the full annual pledge.

Expect the per pay period cost is displayed on the Tile

The issue can be reproduced at will with the following steps:
1.  Log in as an employee with multiple jobs, multiple Benefit Record Numbers where the OE event is tied to Employee record number = 0 and Benefit Record number = 1.
2.  Select the Open Enrollment Tile and make an election for FSA
3.  The Fluid Tile will now show the full pledge amount rather than the per pay period amount.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.