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Fluid Flexible Spending Account (FSA) Tile Shows the Full Annual Pledge Amount Rather than the Per Pay Period Amount (Doc ID 2698248.1)

Last updated on NOVEMBER 17, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When the Employee Record number= Benefit Record number, the Flexible Spending Account (FSA) tile's per period amount is showing the correct monthly cost for the employee, however, if the Employee record number = 0 and Benefit Record number = 1 it is showing the full annual pledge.

EXPECTED BEHAVIOR
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Expect the per pay period cost is displayed on the Tile

STEPS
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The issue can be reproduced at will with the following steps:
1.  Log in as an employee with multiple jobs, multiple Benefit Record Numbers where the OE event is tied to Employee record number = 0 and Benefit Record number = 1.
2.  Select the Open Enrollment Tile and make an election for FSA
3.  The Fluid Tile will now show the full pledge amount rather than the per pay period amount.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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