Fluid Flexible Spending Account (FSA) Tile Shows the Full Annual Pledge Amount Rather than the Per Pay Period Amount
(Doc ID 2698248.1)
Last updated on NOVEMBER 17, 2020
Applies to:PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.
When the Employee Record number= Benefit Record number, the Flexible Spending Account (FSA) tile's per period amount is showing the correct monthly cost for the employee, however, if the Employee record number = 0 and Benefit Record number = 1 it is showing the full annual pledge.
Expect the per pay period cost is displayed on the Tile
The issue can be reproduced at will with the following steps:
1. Log in as an employee with multiple jobs, multiple Benefit Record Numbers where the OE event is tied to Employee record number = 0 and Benefit Record number = 1.
2. Select the Open Enrollment Tile and make an election for FSA
3. The Fluid Tile will now show the full pledge amount rather than the per pay period amount.
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