Fluid eBenefits Error: "Activity Guide Template ID is Invalid" (263, 346)
(Doc ID 2698273.1)
Last updated on AUGUST 18, 2022
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
We are using an Onboarding template for our new hires. If I click on the Onboarding tile, the activity guide launches correctly. If I navigate to the Benefit Details tile, click on Benefits Enrollment, I see my open event. When I click the button to resume enrollment, I get the error:
ERROR
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"Activity Guide Template ID is Invalid" (263, 346)
STEPS
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The issue can be reproduced at will with the following steps:
1. Create an event through OnBoarding
2. Re-Elect event through the Benefits Details Tile > Benefits Enrollment
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |