Fluid eBenefits Error: "Activity Guide Template ID is Invalid" (263, 346) (Doc ID 2698273.1)

Last updated on AUGUST 23, 2023

Applies to:

Symptoms

We are using an Onboarding template for our new hires. If I click on the Onboarding tile, the activity guide launches correctly. If I navigate to the Benefit Details tile, click on Benefits Enrollment, I see my open event. When I click the button to resume enrollment, I get the error:

ERROR
-----------------------
"Activity Guide Template ID is Invalid" (263, 346)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an event through OnBoarding
2. Re-Elect event through the Benefits Details Tile > Benefits Enrollment

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.