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Fluid eBenefits Error: "Activity Guide Template ID is Invalid" (263, 346) (Doc ID 2698273.1)

Last updated on AUGUST 06, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

We are using an Onboarding template for our new hires. If I click on the Onboarding tile, the activity guide launches correctly. If I navigate to the Benefit Details tile, click on Benefits Enrollment, I see my open event. When I click the button to resume enrollment, I get the error:

ERROR
-----------------------
"Activity Guide Template ID is Invalid" (263, 346)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an event through OnBoarding
2. Re-Elect event through the Benefits Details Tile > Benefits Enrollment

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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