Waiver Is Partially Reversed When Payment Swapping Occurs
(Doc ID 2699491.1)
Last updated on AUGUST 20, 2021
Applies to:PeopleSoft Enterprise CS Student Financials - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.
A new Waiver is not applying as expected. The Waiver is setup with a flat amount The waiver amount is decreasing after a lower priority payment has been posted to the student account, and a reduction in charges triggers payment swapping to occur. The PAYMENT_TBL amount is no longer the flat amount of the waiver. Several ITEM_SF rows for the PAYMENT_ID_NBR assigned to the waiver are set to a zero amount, and one row for the same PAYMENT_ID_NBR contains an amount.
Recalculating tuition exacerbates the issue.
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