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Waiver Is Partially Reversed When Payment Swapping Occurs (Doc ID 2699491.1)

Last updated on AUGUST 20, 2021

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.


A new Waiver is not applying as expected. The Waiver is setup with a flat amount  The waiver amount is decreasing after a lower priority payment has been posted to the student account, and a reduction in charges triggers payment swapping to occur.  The PAYMENT_TBL amount is no longer the flat amount of the waiver.  Several ITEM_SF rows for the PAYMENT_ID_NBR assigned to the waiver are set to a zero amount, and one row for the same PAYMENT_ID_NBR contains an amount.

Recalculating tuition exacerbates the issue.


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