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Students Can not Swap a class but can Add/drop (Doc ID 2699779.1)

Last updated on AUGUST 13, 2020

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms



When attempting to swap classes the following error occurs.

ERROR
-----------------------
Error: Unable to complete your request. You do not have access to perform this transaction at this time."

This only occurs with swap classes, add/drop works fine



The issue can be reproduced at will with the following steps:
1. Log in as student and go to Self Service -> Enrollment -> Swap class
2. Enter information and select submit
3. Error received.



Cause

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In this Document
Symptoms
Cause
Solution


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