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Errors with Credit Card Payments Using Chrome 80.0 and Higher (Doc ID 2699952.1)

Last updated on FEBRUARY 25, 2021

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to post a credit card payment using the CHROME browser, an error occurs. Variations of the error will occur in Classic Student Self Service, Cashiering Make a Payment or anywhere that interfaces to a 3rd party website. The issue may occur consistently, or intermittently.
 
A trace of FLUID self service shows the following:

Or punch back errors on return from the 3rd party may have no specific PeopleCode error.

The issue can be reproduced at will with the following steps:

  1. Navigate to  Student Self service make a payment page.
  2. In Step 4 3rd party page, populate the credit card billing information, credit card number, expiration date and click pay to be transferred to the credit card servicers site.
  3. Note the error pop up on from SSF_MAP_FLUID.COMPONENTS.SSF_SS_3RDPARTY_FL.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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