E-CLOUD: CM 10 To CM 11 Upgrade Fails While Running the PeopleTools Upgrade to 8.58
(Doc ID 2702185.1)
Last updated on JANUARY 12, 2023
Applies to:
PeopleSoft Cloud Manager - Version 10 to 11 [Release 8.4]Information in this document applies to any platform.
Symptoms
On : 10 version, Managing Environments
The Self-Update process to upgrade from Cloud Manager (CM) 10 to CM 11 fails when running the PeopleTools Upgrade to PT 8.58.
Below is the result of running: run_cloud_manager_update -t CM_UPGRADE -o get_status
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the CM 10 to CM 11 Self-Upgrade process.
2. Wait until the PeopleTools (PT) Upgrade process begins. At this time, the CM instance becomes inaccessible.
3. Check the status of the PT Upgrade by running: run_cloud_manager_update -t CM_UPGRADE -o get_status
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |