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EPY:Patch 30738658 - Warning Message Issued Twice In W-4 Tax Information Page (Doc ID 2706784.1)

Last updated on SEPTEMBER 01, 2020

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When the “Letter Received” checkbox is selected in the Lock-In Letter Details section of an employee’s Federal Tax Data page, the following message is issued when the employee signs on to the W-4 Tax Information page in Classic Employee Self-Service:

“You are not eligible to update your tax data at this time. Contact your payroll administrator for further information.”

When the employee clicks the OK button contained in the message, the above message will appear again. Kindly confirm if this behavior is expected.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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