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When an Applicant is Applying for Multiple Jobs with Pre-Screening and They Fail on One or More Of The Jobs 'First operand of . is NULL so cannot access member RootStep.' Error Occurred (Doc ID 2707334.1)

Last updated on JUNE 07, 2021

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an Applicant is Applying for Multiple Jobs with Pre-Screening and They Fail on One or More Of The Jobs 'First operand of . is NULL so cannot access member RootStep.' Error Occurred:



The issue can be reproduced with the following steps:
1. Login to PIA
2. Navigate to Self Service > Recruiting > Careers, and click View All Jobs
3. Apply for 2 Job Openings having Pre-Screening
4. Answer such a way that Applicant Passes Pre-Screening of one Job Opening and Fail in another Job Opening
5. Click Continue on Pre-Screening Results
6. Error occurred.

Cause

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In this Document
Symptoms
Cause
Solution
References


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