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E-MCF: "Unexpected character [ I ] at position [ 0 ] (262,2112) PT_MCF_MAIL.MCFGetMessages.OnExecute Name:getMessages PCPC:3451..." When Running Mail Server Connection Test (Doc ID 2707394.1)

Last updated on SEPTEMBER 03, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

Sample Environment:
----------------------------
PeopleTools 8.57.14
Linux platform

Issue:
-------

The following error is received on the PIA page, when running the mail server connection test from the delivered email test page.  The Service Application is defined in MicroSoft Azure and PeopleSoft.  MCF_GETMAIL node has been configured with GETMAILTARGET connector. The connector properties point to the Azure service application.  Access token can be successfully retrieved from the defined Service Application.

Navigation/Steps to reproduce:
---------------------------------------
The issue can be reproduced using the following steps:
1. Log into PIA.
2. Navigate to PeopleTools > MutiChannel Framework > Email > Sample Pages.
3. Perform the connection test.


Error on PIA page:



Cause

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In this Document
Symptoms
Cause
Solution
References


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