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E-PORTAL : Favorites created for Remote Content Page in Interaction Hub does not work (Doc ID 2707952.1)

Last updated on SEPTEMBER 04, 2020

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

While opening a remote page add as favorites in Interaction Hub doesn't work. 



The issue can be reproduced at will with the following steps:

1. Setup Unified Navigation between Interaction Hub and content provider(example: Campus Solutions)

2. Open any remote page via unified navigation and add it to Add to Favorites

3. Open Favorites, try to mouse over the added pages and url shows e/?url=Dummy&Folder=MYFAVOURITES.


Cause

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In this Document
Symptoms
Cause
Solution
References


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