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E-PN: Running EOEN_MSG Service Operation Returns "Error getting portal An error happened trying to get the definition for the Portal (96,5)" Error (Doc ID 2708023.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

After upgrading to PeopleTools (PT) 8.57.11, when running EOEN_MSG service operation to process Alert notifications, the following error is seen multiple times daily. Despite the message being displayed in the Service Operation monitor, the service operation is processed successfully by Integration Broker (IB).

Error:
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Changes

 Site upgraded from PT 8.56.09/Applications PUM 26 to PT 8.57.11/Applications PUM 34

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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